Frequently Asked Questions
Where can I store Products?
We suggest you to keep the SWS products in a cool/dry place.
Do you deliver to my postcode?
We offer delivery across Britain. More information is available on our delivery section.
Can we get different products on single pallet?
No, However, feel free to email for customised request at Info@sustainablewattsolutions.co.uk
What VAT rate is included in the price?
5% for domestic use. If ordering for re-sale or business use, 20% rate applies. Please contact us for a quotation if you are purchasing for business use.
Can you deliver my order on a given date?
We offer 2 kinds of delivery options to our buyers as follows
- Next business day delivery
- Standard delivery (within 2–3 business days)
For any other particular requirements email us at Info@sustainablewattsolutions.co.uk
Will you convey the ordered goods into my home/garden/shed?
Conveyance is contracted to the kerbside. However, drivers will normally move your goods to the nearest point accessible by a flat and level surface, even if this is inside your garage or shed.
I work / live near the delivery location but will not be there all day. Will the delivery company call me so I can meet them?
Yes, we can ask the delivery company to call you or you can email us at Info@sustainablewattsolutions.co.uk
Will you let me know what day the delivery is?
Yes we would be happy to do this for you. Please send us a note with your order by email.
